Last Updated: August 23, 2022
COLLECTION OF INFORMATION
1. Personal Data/Information
Personally identifiable information, including your name, email address, and telephone number, and demographic information such as your date of birth, gender, hometown, the university you are or were enrolled at, collegiate sports you play, interests, and other personal information that you voluntarily give to us when you register with or utilize the Services or when you choose to participate in various activities related to the Services, including, but not limited to, online chat and message boards, and service quotes. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from accessing or using the Services.
2. Derivative Data
Information our servers automatically collect when you access the Services, including your IP address, Session ID, your browser type, your operating system, your access times, number of visits, the pages you have viewed directly before and after accessing the Services, and other diagnostic data. If you are using our mobile or desktop applications, this information may also include, but is not limited to, your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions within the applications and Services and other users via server log files, as well as any other information you choose to provide.
3. Financial Data
Financial information, including, but not limited to, data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you engage or connect with another user from the Services.
4. Data From Social Networks
User information from social networking sites, including, but not limited to, Facebook, Instagram, Twitter, and Google, including, but not limited to, your name, your social network username and handle, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your Services account to such social networks. If you are using our mobile and desktop applications, this information may also include the contact information of anyone you invite to use and/or join our mobile and desktop applications.
5. Other Third-Party Sites
6. Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
7. Mobile Application Information
If you connect using our mobile applications:
- Mobile Device Access. We may request access or permission to certain features from your mobile device, including, but not limited to, your mobile device’s storage, camera, microphone, and other features. If you wish to change our access or permissions, you may do so in your device’s settings, but your subsequent use of the Services might be limited.
- Mobile Device Data. We may collect device information, such as your mobile device ID, model, location, and manufacturer, operating system, version information and IP address.
- Messages from Influxer. We may request to send you push notifications regarding your account or our Services. You understand and agree that we may also send you emails and messages, including, but not limited to, those related to your account, security, or changes to the Services. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings or by unsubscribing to them through the opt-out link provided in the communications.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the Services to:
- Create and manage your account;
- Compile anonymous statistical data and analysis for use internally or with third parties;
- Comply with court and/or governmental orders;
- Conduct routine business operations in furtherance of the user’s interests such as billing, identification, authentication, contact purposes, and general research;
- As part of routine business operations, personal information may be transferred to certain third parties with whom we contract for the limited purpose of providing services such as web hosting, email, and credit card processing.
- Email you regarding your account or connection;
- Provide and enhance the Services;
- Fulfill and manage connections, transactions, payments, deliverables, and other transactions related to the Services;
- Generate a personal profile to make your future visits to the Services more personalized;
- Include Service add-ons and/or changes that enhance your experience and provide you with ongoing benefits of all Services;
- Increase the efficiency and operation of the Services;
- Monitor and analyze usage and trends to improve your experience with the Services;
- Notify you of updates to the Services;
- Offer new products, services, mobile applications, and/or recommendations to you;
- Perform other business activities as needed;
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity;
- Process payments, refunds, and user transactions/connections;
- Request feedback and contact you about your use of the Services;
- Resolve disputes and troubleshoot problems;
- Respond to product and customer service/support requests;
- Solicit support for the Services; or
- Potentially share the personal and other information you share with us with other users to facilitate connection.
Additionally, we may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
Messages from Influxer are service-related and necessary for users. You understand and agree that we can send you non-marketing emails, messages, or SMS messages, such as those related to transactions connections, the Services, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an offer or connection, additional service availability, modification of key features or functions, and correspondence with our Support team (including by chat interface or the other methods of communication as described above).
If you are a registered user of the Services, you may review, update, correct, or delete your personal information by editing or deleting your profile or by emailing firstname.lastname@example.org.
DISCLOSURE OF YOUR INFORMATION
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to comply with legal, regulatory, or administrative requirements of any governmental authorities, to investigate or remedy potential violations of our policies, to protect against fraud or other wrongdoing, to protect or defend Influxer, our subsidiaries, affiliates, agents, representatives, employees, or others in connection with any legal action, claim, or dispute, to enforce the Terms of Service, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. The aforementioned includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including maintenance, payment processing, data analysis/management, email delivery, hosting services, web analytics, customer service, and/or marketing assistance.
Interactions with Other Users
If you interact with other users of the Services, those users may see information such as your name, profile photo, and descriptions of your activity, including, but not limited to, sending invitations to other users, chatting with other users, liking posts, following blogs, etc.
Social Media Contacts
If you connect to the Services through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We may have disclosed certain categories of personal data for business purposes described herein, including without limitation, browsing data, registration information, and further information provided by you, and information collected through cookies and other technologies, including registered user data and data relating to payments.
Sale or Bankruptcy
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information, such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
STORAGE OF PERSONAL INFORMATION
We store the personal information collected only as long as it is necessary to comply with any contractual, legal, and/or ethical obligations. We also take reasonable steps to ensure that the information we process is accurate, complete, and current. We will delete the personal information of any user upon their reasonable request; however, it might prevent the user from subsequently utilizing or accessing the Services.
We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, Stripe, Venmo, and PayPal, and you are urged to review their privacy policies (Stripe; Venmo; PayPal) and contact them directly for responses to your questions. Payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like MasterCard, Visa, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information by.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your information. While we have taken reasonable steps to secure and protect the information you provide us to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee absolute security. You should proceed with caution whenever submitting information online and take special care in decision what information you disclose.
Your account information and access to our Service is accessible through the use of an individual username and password. You should keep your password confidential and should not disclose it to any other person. Please note that we will never ask you to disclose your password in an unsolicited phone call or email. If you believe someone has gained unauthorized access to your account, please change your password, and notify us as soon as possible. If you lose control of your account, you should notify us immediately.
By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or sending you an email at the email provided to us.
YOU HEREBY AGREE AND ACKNOWLEDGE THAT IN NO EVENT WILL INFLUXER OR ITS SUBSIDIARIES OR AFFILIATES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER FORM OF DAMAGES ARISING OUT OF THE UNAUTHORIZED ACCESS TO THE INFORMATION COLLECTED BY INFLUXER CONTEMPLATED HEREIN.
POLICY FOR CHILDREN
The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. Any person who provides personal information through the Services represents to us that he or she is 13 years of age or older. Our Services are not directed to, and we do not intend to, or knowingly collect or solicit personal information from, or market to, children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
RIGHTS OF USERS
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and/or comply with legal requirements.
Additionally, there may be circumstances in which we are unable to provide access or deletion, including but not limited to: (i) where the information contains legal privilege, (ii) where access to the aforementioned would compromise others’ privacy or legitimate rights, (iii) where the burden or expense would be disproportionate to the risks to your privacy in the case in question, or (iv) where it is commercially proprietary. If we determine that access or deletion should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by noting your preferences at the time you register your account with the Services or by logging into your account settings and updating your preferences. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
The California Consumer Privacy Act (“CCPA”) gives consumers more control over the personal information that businesses collect about them. In addition to the rights listed herein, California residents have the specific right to seek what personal information we collect, use, sell, or share; to request access to the personal information collected and/or maintained; to opt-out of the sale of your personal information; to request that we delete the personal information we’ve collected and/or maintained about you; and to not be discriminated against for exercising the aforementioned rights.
In addition, California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in an email to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We may respond to such request asking for more information to verify your identity. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.
In certain circumstances, you are permitted to use an authorized agent (as that term is defined by the CCPA) to submit requests on your behalf through the designated methods set forth herein where we can verify the authorized agent’s authority to act on your behalf.
Do-Not-Track under California Online Protection Act (CalOPPA)
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. As previously stated herein, we do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
If you choose to exercise any of the rights listed herein, you will not be discriminated against in our pricing or otherwise in the provision of Services. However, as already mentioned herein, we may not be able to provide Services to you anymore.
We collect, use, disclose, and store your personal information with your consent, which may be express or implied through your use of the Services. You may withdraw consent to the use and disclosure of personal information by us or by third parties for marketing purposes at any time by contacting us at the address listed below. Additionally, if you would like to access, update, or request that we delete your preferences or the personal information that we have collected about you, please contact us, and we will respond to your request within 30 days.
RESIDENTS OF EUROPEAN ECONOMIC AREA, SWITZERLAND, & UNITED KINGDOM
In addition to the rights set forth above, you are entitled to the full spectrum of the rights under the General Data Protection Regulation (“GDPR”) and all data privacy regulations that preceded it to the extent that they were not preempted by the GDPR. We will go out of our way to accommodate any valid request within a reasonable amount of time, and in all cases in the statutorily required amount of time.
As required by the GDPR, we require that all processors and subprocessors of the data we collect fully comply with the obligations of the GDPR and do not infringe on your privacy rights in any way. In particular, you have the following rights: The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in, and where we and our third-party service providers have operations, including in the United States.
You have the right to be informed and see any personal information we have collected about you as well as the purpose for that collection and processing of it and whether we plan on sharing such personal information with anyone. If you are not satisfied with our handling of your privacy concerns, please note that you have the right to complain to your local data protection supervisory authority. A list of the national data protection authorities can be found at here.
You have the right to correct any inaccurate personal information in our possession. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed by providing a supplementary statement to us at the email below.
You have the right to have your personal information erased from our data without undue delay. Additionally, we will delete personal information without undue delay if: (i) the personal information is no longer necessary in relation to the purposes for which it was collected, (ii) you withdraw consent and there is no other legitimate basis for the processing; (iii) you object to the processing and there are no overriding legitimate grounds for the processing; (iv) the personal information has been unlawfully processed; or (v) the personal information must be erased for compliance with a legal obligation.
We will usually store the personal information we collect about you for no longer than necessary for the purposes of our legitimate business interests and satisfying any legal or reporting requirements, and in accordance with our legal obligations and legitimate business interests. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and the applicable legal requirements.
You have the right to request your personal information be ported over to another controller. However, because we don’t store much personal information, we likely will not have the technical means to port the information automatically. If this is the case, we will recommend simply deleting the personal information instead. If you really want it transferred to another party, upon specific request we’ll email data fields directly to the new controller and let you know via email when it is complete.
You have the right to object to or restrict the collection or processing of personal information at any time if you believe data was collected or processed unlawfully. Our team will work with the you directly to investigate the claim and take appropriate action. While the claims are under investigation, your data will be deleted from our stores.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.
Influxer Holdings, LLC